Bookings and Cancellations
Last updated: January 3, 2026
Bookings
Tour bookings are confirmed once payment is received. Group sizes are limited to keep tours safe and quiet.
Guest cancellations
We offer reschedules where possible. Cancellations within 48 hours may be non-refundable depending on guide availability.
Weather changes
Severe weather or track closures may require route changes or rescheduling. Safety comes first.
Refund processing
Approved refunds are issued to the original payment method within 5-10 business days.
Contact us
Email hello@daintreewildguides.com with your booking details. We will respond with next steps.